Privacy Policy
OKC Panel Upgrade (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website (the “Site”).
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Site.
By using this Site, you agree to the terms outlined below.
1. Information We Collect
A. Personal Information (Provided Voluntarily)
We may collect personal information when you:
- Submit a contact form
- Request an electrical panel assessment or quote
- Schedule a panel upgrade, breaker box replacement, or electrical inspection
- Contact our office by phone or email
- Upload photos of your electrical panel for evaluation
- Request information regarding residential or commercial electrical services
Personal information may include:
- Name
- Phone number
- Email address
- Property address or service location
- Photos of electrical panels, breaker boxes, or related electrical equipment
- Details regarding electrical panel upgrades, service capacity increases, subpanel installations, surge protection systems, EV charger preparation, commercial electrical distribution, or related services
This information is collected only when voluntarily provided by you.
B. Non-Personal Information (Collected Automatically)
We may automatically collect limited technical information to improve website performance and user experience, including:
- Browser type and version
- Device type and operating system
- Screen resolution
- Pages visited
- Time spent on the Site
- Referring website
- General geographic location (city/state level only)
This information may be collected through cookies, analytics tools, and secure server logs.
2. How We Use Your Information
We use collected information solely for legitimate business purposes, including to:
- Respond to service inquiries and estimate requests
- Schedule electrical panel upgrades and inspections
- Evaluate existing electrical systems based on submitted photos
- Communicate regarding current or future electrical projects
- Provide residential and commercial electrical services
- Improve website performance and user experience
- Enhance customer service and operational efficiency
- Support local search visibility and website optimization
We do not sell, rent, or trade your personal information to third parties.
3. No Online Payments or Financial Data
OKC Panel Upgrade does not collect or process financial information through this Site.
We do not request or store:
- Credit card information
- Bank account details
- Online payment credentials
- Financial account information
All billing and payments are handled offline through invoices, phone communication, or direct customer interaction.
4. Cookies & Analytics
We may use cookies and trusted third-party analytics tools (such as Google Analytics) to:
- Analyze website traffic
- Improve website speed and functionality
- Monitor user engagement
- Optimize mobile responsiveness
- Improve service-related content and user experience
These tools may collect non-personal information such as:
- Anonymized IP address
- Session duration
- Pages visited
- Device and browser information
- General geographic location
You may disable cookies through your browser settings at any time.
5. Data Protection & Security
We implement reasonable technical and administrative safeguards designed to protect your information, including:
- SSL (HTTPS) encryption
- Secure hosting infrastructure
- reCAPTCHA spam protection
- Firewall and malware monitoring
- Restricted administrative access
- Routine website backups
While we take reasonable measures to secure information, no system can guarantee absolute security.
6. Third-Party Services
We may use trusted third-party service providers to operate and maintain our website, including:
- Website hosting providers
- Contact form and email processing platforms
- Analytics services
- Customer communication tools
- Mapping and location services (such as Google Maps)
- Spam prevention and security monitoring systems
These providers may access only the information necessary to perform their services and are expected to maintain appropriate security standards.
7. Third-Party Links
Our Site may contain links to external websites for informational purposes.
We are not responsible for:
- The content of third-party websites
- Their privacy practices
- Their security policies
We encourage users to review the privacy policies of any third-party websites they visit.
8. Children's Privacy
This Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe a child has submitted personal information through our Site, please contact us so that we may promptly remove the information.
9. Your Privacy Rights
You may request to:
- Access personal information we maintain about you
- Correct inaccurate information
- Update your contact information
- Request deletion of your personal information, subject to applicable legal requirements
To submit a privacy-related request, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Site following any updates constitutes acceptance of those changes.
11. Contact Information
If you have questions regarding this Privacy Policy or our data practices, please contact:
OKC Panel Upgrade